Website care, local visibility, and managed call handling for plumbing businesses. I maintain the site, test its inquiry paths, and set up the right handoff for when you can't answer. You work directly with the person responsible for your site.
For established plumbing businesses with customers coming in and someone responsible for returning inquiries. Based in Florida, working with companies across the US. Other home-service trades considered when the fit is right.
John Barbagallo — Army sergeant, former lineman, nine years running WordPress sites.
I'm John Barbagallo. For three and a half years I managed more than 30 production WordPress sites and the Linux servers under them for a company that lived on phone calls, and I've built and run WordPress sites for nine years. When you email, I answer. When something breaks, I fix it.
Give me your website address and an email to reply to. Within a couple of business days you get a short report on what I checked: what I observed, what still needs confirming, and the next useful step. If nothing's wrong, the report says so.
Website and a reply email. That's all I need to start.
Forms, phone links, listings, mobile load — what's observed, what needs confirming.
Within a couple of business days, with the next useful step and a fixed price if a repair makes sense.
The report identifies what was checked, what remains unknown, and the next useful action.
Every plan includes hosting on managed infrastructure, tested updates, daily off-site backups, uptime and security monitoring, and a login where you can see the work completed on your site. Included usage and any additional charges are agreed before onboarding. Month to month, with 30 days' notice to cancel.
Site Care$299/mo$499 setup |
Local Visibility$699/mo$999 setup |
Call Capture$1,199/mo$1,499 setup |
|
|---|---|---|---|
| Best for | A site that's fine but nobody's watching it | Not showing up when locals search | Missing inquiries while you're on jobs |
| Includes | Hosting, tested updates, backups, monitoring | Everything in Site Care, plus local visibility work | Everything in Local Visibility, plus managed call handling |
| Inquiry-path checks | Forms and phone links tested monthly; a tagged test submission traced to your inbox | Included | Included |
| Content edits | A separate 30-minute monthly allowance for content you supply | Same allowance | Same allowance |
| Google Business Profile & listings | — | Agreed profile fields kept accurate; a defined set of listings checked for consistency | Included |
| Search visibility | — | Technical checks, plus one existing page improved each month. Not content production or link campaigns | Included |
| Inquiry tracking | — | Calls and form inquiries tracked from the sources we configure; page detail where available, unknown sources marked unknown. Included minutes stated in your agreement | Included |
| Managed call handling | — | — | Owner-approved answering rules, service-area screening, details delivered to a named person on your team, unresolved inquiries visible, tested fallback, reviewed monthly. Your existing phone software is used first if it fits. Your team calls customers back. |
| Your login shows | Work completed on your site | Plus recorded inquiries and their known outcomes | Plus which inquiries still need a callback and who's responsible |
| Response | Within one business day during support hours | Within one business day | Within one business day |
For a site that's fine but nobody's watching it.
For a business that isn't showing up when locals search.
For a business missing inquiries while everyone's on jobs.
Illustrative preview with sample data — not a client's records. Bookings count only when your team confirms them; unknown outcomes stay unknown.
Access and condition review, agreed migration, backup and recovery configuration, and a baseline contact-path test.
The Site Care setup, plus a profile and listings baseline, tracking configuration, and the first prioritized improvement plan.
The Local Visibility setup, plus a phone-system review, an approved call flow, fallback configuration, controlled test calls, and handoff to your callback owner.
One site and one location per plan. Setup and first month are due before onboarding. Upgrading later is charged for the additional onboarding actually required. Sites with existing compromise, blocked account transfers, or unusual migrations are quoted separately.
Fixed project scopes. Additional development starts only after you approve an estimate and a spending cap.
Website rescue. One accepted, diagnosed repair. We agree on the problem, the fixed scope, the completion test, and the delivery date before payment. If the issue needs broader work, I quote it separately before starting.
WordPress rebuild. A five-page business website with a written scope and tested inquiry paths. Half before work starts, half at the agreed launch milestone. Typical build window about three weeks after access and approved content are ready. Includes an ongoing Site Care requirement from $299/month, stated before you sign.
Approved development. Estimate and spending cap approved in writing first.
One paragraph on what's wrong is plenty. Not sure anything's wrong? Start with the free check above.
More about me at johnbarbagallo.info. I also build software — SplitForge, browser-based data tools.