Keep your website working. Keep inquiries moving.
Website care, local visibility and managed call intake for established service businesses. See the work completed — and, on the plans that include tracking, what happened to your inquiries.
Built for home-service trades — plumbing, HVAC, electrical, garage doors — and other established service businesses with customers coming in and someone responsible for returning inquiries. Send me the problem and I'll tell you honestly whether it fits.
John Barbagallo — Army sergeant, former lineman, nine years running WordPress sites.
For three and a half years I managed more than 30 production WordPress sites and the Linux servers under them for a company that lived on phone calls. When you email, I answer. When something breaks, I fix it.
What I do, in three plans.
Every plan includes hosting on managed infrastructure, tested updates, daily off-site backups, uptime and security monitoring, a monthly test of your contact paths, and a login showing the work completed. Inquiry tracking is part of Local Visibility and up; managed call intake is Call Capture only. Month to month, 30 days' notice.
Site Care
$299/mo · $499 setupA site that's fine but nobody's watching it.
- Managed hosting, tested updates, daily backups
- Uptime and security monitoring
- Forms and phone links tested monthly
- Login showing the work completed
Local Visibility
$699/mo · $999 setupNot showing up when locals search.
- Everything in Site Care
- Google Business Profile and listings kept accurate
- Technical search work, one page improved monthly
- Calls and form inquiries tracked by source
Call Capture
$1,199/mo · $1,499 setupMissing inquiries while you're on jobs.
- Everything in Local Visibility
- Managed after-hours and overflow intake
- Details delivered to a named person; your team calls back
- Unresolved inquiries visible in your login
The login every plan includes.
You shouldn't have to take my word for what was done. Every plan's login shows the work completed on your site. Local Visibility adds the inquiries recorded from the sources we configure and their known outcomes. Call Capture adds which inquiries still need a callback and who owns it. Bookings count only when your team confirms them; unknown outcomes stay marked unknown.
Inquiries — this week
- Service request — in your area · OfficeCallback due 2h ago
- Estimate request — in your areaBooked · confirmed Mon
- Repair inquiry — in your areaReplied Mon
- Inquiry — outside service areaScreened out Sun
- Form test #A17 (tagged)Excluded from counts Sun
Work log
- Contact form traced to inbox — deliveredSep 6
- Plugin updates tested on staging, appliedSep 5
- Google profile hours correctedSep 3
- Daily backup verified · site up 30 daysSep 1
Industries.
Each industry page explains how these services fit that trade's working day — the specific failures, the handoffs, the questions owners ask. Pages are written from research and real work in that trade, and I say which is which.
Plumbing
What goes wrong for plumbing businesses' websites and phones, exactly what each plan does about it, the full onboarding walkthrough, and the questions owners actually ask.
Read the plumbing page →HVAC · Electrical · Garage doors · other service businesses
Same system, same fees, same login. More industry pages come as the work is done. Until then, request the free check — it works the same for any service business.
Start with the free website check.
Give me your website address and an email to reply to. Within a couple of business days you get a short report on what I checked from the outside: what I observed, what still needs confirming, and the next useful step. If nothing's wrong, the report says so.
1. Send the address
Website and a reply email. That's all I need to start.
2. I check it
Forms, phone links, listings, mobile load — what's observed, what needs confirming.
3. You get a one-page report
Within a couple of business days, with the next useful step and a fixed price if a repair makes sense.
Who you're dealing with.
John Barbagallo. Army sergeant, then a lineman, then nine years building and running WordPress sites — including 30-plus production sites and their servers, managed alone, for a company that depended on phone calls. I also build software: SplitForge, browser-based data tools. More about me.
You work directly with me, and every request has a clear status. The free check shows you the standard of the work before you pay for any of it.
Send me the problem.
One paragraph on what's wrong is plenty. Not sure anything's wrong? The free check above is the place to start.
Support hours 9–5 Eastern, Monday to Friday. Melbourne, Florida, working with companies across the US.